Selasa, 29 November 2011

DUTIES OF EACH SECTION FRONT OFFICE, HOUSEKEEPING, FOOD AND BEVERAGE, ACCOUNTING, AND HUMAN RESOURCES DEPARTMENT

Front Office department

To ensure that all Departments under his supervision are successful and as independent profit center as possible, ensuring maximum guest satisfaction consistent with our hotel standards, through planning, organizing, directing and controlling all aspects related to the revenues and operating expenses.

Housekeeping department
Housekeeping is one of the departments that have a very large role in supporting the efforts of a hotel.
So it can be said that the function is one of the hotel housekeeping department is responsible for cleanliness, comfort, security, hotel for service users. Therefore, given the housekeeping department of the main tasks that can support the smooth business hotel.

Basic housekeeping tasks include:
Maintain cleanliness of all areas of the hotel
Caring for and maintaining an inventory of hotel
Set up the circulation of linen
Maintaining and caring for gardens and plants
Implement service in rooms
Implement washing linen, uniform and laundry room


Food and beverage department
Food and Beverage Department is one part of the hotel the duties and responsibilities of operational conduct food service and beverage products for both hotel guests and non-hotel guests, including the service konvenci or mice So the Food and Beverage Department not only serve the hotel guests only, but also more broadly also provide guest services from non / outside the hotel anyway.
 
Accounting Department
Accounting is the art of recording, classifying, and summarizing in a significant manner and in terms of money, transaction and events which are, in part at least, of a financial character, and interpreting the results there of. 

Human resource department
Human resource management is a process to handle the various issues on the scope of the employee, employees, workers, managers and other workers to be able to support the activities of the organization or company to achieve its intended purpose. Parts or units that usually take care of tablespoons is a human resources department or in English is called HR or human resources department.

Department of Human Resources has Roles, Functions, Duties and Responsibilities:
 
1. Preparation and selection of manpower / Preparation and selection
a. preparation
   In the process of preparation to do the planning human resource requirements by determining the   various jobs that may arise. What can be done is to estimate / forecast will be the vacant job, the amount, time, and so forth
There are two factors to be considered in the preparation, ie internal factors such as the number of new employees' needs, organizational structure, existing departments, and others. External factors such as employment law, labor conditions pasa, and so forth.

b. Workforce recruitment / Recruitment
Recruitment is a process to find potential employees or candidates, employees, workers, managers, or a new workforce to meet the needs of tablespoons oraganisasi or company. In this stage to the required analysis of existing office to create a job description / job description and job specification / job specification.

c. Labor Selection / Selection
Selection labor is a process of finding the right employment of the many existing candidate or candidates. The initial phase needs to be done after receiving the applicant is looking at a resume / cv / curriculum vittae owned by the applicant. Then the applicant do the sorting of cv between applicants who will be called by that fail to meet standards of a job. Then the next is called the candidate elected to do a written test exam, job interview / interviews and other selection processes.

2. Development and evaluation of employee / Development and evaluation
    Workforce that works for the organization or company must master the job duties and responsibilities. It required a briefing to the existing workforce can be more controlled and experts in their respective fields and to improve existing performance. That way the process of development and evaluation of employees to be very important start of the employees at both low and high levels.
  

3. Providing compensation and protection for the employee / Compensation and protection
    compensation is a reward for the contribution employees regularly work from the organization or company. Compensation is very important and adapted to labor market conditions that exist in the external environment. Compensation is not in accordance with the existing conditions can cause labor problems in the future or could cause harm to the organization or company. Protection also should be given to workers in order to carry out his job with quiet performance and contributions of workers so that they can stick to a maximum from time to time. Compensation or benefits provided various kinds that have been described in other articles on this organisasi.org site.
 






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